Thursday, September 10, 2009

Epitome of Customer Service

"Nancy went out of her way to help me locate a professional organizer who would be willing to travel to Norwich, Vermont, as she is located in Massachusetts. Nancy could have sent me a short e-mail saying this was out of her travel range, but instead she took the time to speak with me personally and discuss other options and she contacted colleagues, that she knew, who might work in my area. That's the epitome of customer service. I have since found a perfect match, but if I were closer to Nancy I wouldn't hesitate to consult with her on any of my organizational needs."

Susan Murphy Norwich, Vermont

Organization Plus
Nancy Black
http://www.organizationplus.com

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